The diagnosis report is sitting on your kitchen counter. Your pediatrician said the words ABA therapy and handed you a list of providers. Here is exactly what happens between that moment and your child's first real session, step by step.
Prefer this as a PDF? Download the full 90-day roadmap to print or share with your spouse, grandparents, or pediatrician.
Download the guideYou can call or send the contact form, whichever is easier — you need nothing in hand. We reach out to schedule your free consultation and email you one short intake form so everything after moves fast.
Not sure ABA is the right fit, or whether your insurance covers it? You can check both right here before you ever pick up the phone.
Once your form comes back, we contact your insurance company directly and verify your benefits — usually before your free consultation, so we can talk real numbers instead of estimates. This step is on us, not you. Here is what we confirm:
If your documents come in a little later, no problem — the verification simply happens after the consultation instead. It does not hold anything up.
Hearing terms like prior authorization or single case agreement for the first time? Our insurance terminology guide explains what each one means in plain language. And if cost is a concern, start with our financial aid resources.
This is a real conversation, not a sales call. We go through your child's needs, Mastermind's requirements, whether your child is eligible for ABA therapy through your insurance, and exactly what your share of the cost would be. You leave knowing precisely what the process looks like if you decide to sign on.
If you decide to move forward, we send you a sign-on packet: a caregiver handbook, financial policy, telehealth policy, and consent forms. Once your signed paperwork comes back, we send the assessment request to your insurance — and the assessment usually starts within one week.
Here is something most families do not expect: we do not wait for insurance approval to get moving. Once the assessment is complete, we work to start therapy right away — the authorization runs in parallel, and we handle the follow-up so you never sit on hold. And here is the surprise about session one: it looks like play. What happens first is called pairing. Your child's therapist spends the early sessions becoming the most fun person in the room, building trust and rapport, because a child who wants to be with their therapist is a child who is ready to learn.
Your therapist builds trust and works on treatment plan goals from day one — play and rapport woven together with everyday moments like mealtimes, getting dressed, and transitions. The balance shifts naturally as your child gets comfortable; there is no hard line where rapport-building ends and therapy begins. By day 90, most children have weeks of momentum behind them.
You are part of the team, not an observer. Expect parent training sessions where the BCBA shows you the same strategies the therapist uses, so progress carries into the hours when we are not there. The parents who see the most change are the ones who ask questions, and we want the questions.
Families in New Jersey, Georgia, and North Carolina can begin with a free consultation. We will walk you through every phase in this guide, starting with your insurance.