Patient's Rights

Woman smiling at child, kid smiling back

Commitment. Cooperation. Care.

At Mastermind, you have the right to:

Right to Respect

  • The right to be treated with dignity and respect from all staff at all times
  • The right to access treatment regardless of race, skin color, language, sex, genetic heritage, religious or political beliefs, ethnicity, socio-economic status, place of residence, illness, sexual orientation, personal attitude.

Right to Freedom from Abuse, Neglect & Exploitation

  • The right to be free of corporal punishment and involuntary seclusion  
  • The right to be free of physical restraint except when there is imminent risk of harm or injury to the client or others, when substantial property damage is occurring or when it is necessary as part of treatment

Right of Informed Consent

  • The right to receive comprehensive, timely and clear information as it relates to:
  • Assessment procedures and how assessment results will be used for treatment
  • Treatment options and procedures
  • Associated risks and benefits of treatment interventions
  • Expected outcomes of treatment and refusal or discontinuation of treatment
  • The right to request to be informed of:
  • Restriction of rights
  • Emergency procedures
  • Occurrence of any intervention
  • The right to receive information that is fully explained using non-technical, easily understood terms prior to participating in services

Right to Effective Treatment

  • The right to treatment that is based on research literature, adapted to the individual and validated as having both long-term and short-term benefits to the client and to society
  • The right to instructional and behavioral interventions that are:
  • Effective
  • Positive
  • Least Restrictive
  • Facilitate the greatest level of freedom and independence
  • The right to an individualized treatment plan that:
  • Includes the involvement of the client and/or parent/guardian in its development
  • Is based on the results of behavioral and/or other assessments/evaluations
  • Is created with the goals to increase appropriate, adaptive behavior and to decrease inappropriate or maladaptive behavior
  • Has been thoroughly explained and/or demonstrated along with potential risks and benefits of specific treatment interventions
  • Is consistently re-evaluated in order to meet the client’s changing needs based on data collection and ongoing assessment/evaluation
  • The right to coordination of care with and training for caregivers, school personnel, related service providers and any other individuals with concern for the client’s success
  • The right to continuity of care and a transition plan when fading out or discontinuing services

Right to Refuse Treatment

  • The right to consent to or refuse any treatment or intervention offered except in certain emergency situations
  • The right to withdraw consent for treatment at any time

Right to Privacy

  • The right to have confidential information protected in compliance with HIPAA and company policy except as authorized and as required by law
  • The right to decide to whom, when and to what extent confidential information is disclosed
  • The right to review, upon request, the client’s own record
  • The right to receive a copy of the Notice of Privacy Practices

Right to Appeal

  • The right to file complaints about professional practices of the organization or individual service provider with the employer, appropriate authorities and the BACB, including complaints regarding:
  • Treatment efficacy
  • Actions of specific providers
  • Operating procedures
  • Billing and payment issues

Patient Responsibility

The therapeutic process is a commitment of the providing agency and the patient . It is expected that patients will assume these responsibilities o the best of their ability. The patient will:

  • Adhere to Masterminds rules and regulations as detailed in documents and communications.
  • Share to the best of their knowledge all required medical information and inform provider if there are any changes to the patients condition or associated risks
  • Follow the treatment plan as prescribed by the BCBA .
  • Inform the provider if they have any questions or concerns regarding their treatment and responsibilities.
  • Provide a safe and appropriate environment for therapy.
  • Attend and actively participate in the therapeutic process.
  • Be knowledgeable regarding their health insurance coverage and benefits and the associated costs
  • Be responsible to pay for services rendered as per their health insurance plan

Mastermind’s Responsibilities

  • Mastermind maintains the privacy and security of protected health information (PHI). If a security breach occurs that may have compromised your protected health information (PHI), Mastermind will let you know.
  • You have the right to review all documents and amend or correct if there are inaccuracies..
  • Mastermind is legally required to report any suspicion of child abuse or neglect to the authorities. This is to prevent abuse and neglect for children and to ensure responsible handling of neglect and possible abuse in a timely manner to minimize ill effects on children.
  • Mastermind does not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
  • Mastermind is committed to the duties and privacy practices outlined in this document.