Patient's Rights

Woman smiling at child, kid smiling back

Commitment. Cooperation. Care.

At Mastermind, you have the right to :

  • Be treated with dignity and respect from all staff.
  • Access treatment regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status .
  • Every consideration of privacy concerning your care as outlined in our Privacy Practices.  
  • Information regarding diagnosis and treatment provided in terms that are easily understood.  
  • Ask questions and get appropriate answers about services.  
  • Participate fully in all decisions about treatment or services, which include informed consent to all services. In the event the client is unable to give informed consent, a legally responsible party has the right to be advised regarding treatment recommendations.  
  • Understand your financial obligations for treatment.  
  • Request changes in treatment or services. This includes the right to a new intake with another clinician should you feel a second opinion is needed or you desire another clinician.  
  • Refuse assessment and/or treatment unless ordered by the Court to participate.  
  • Participate fully in decisions regarding your discharge from treatment including planning for continued care if needed.  
  • Have your family involved in your treatment as well as refuse participation if you choose.  
  • Request to review your records as well as decide who else may do so with appropriate prior written authorization.  

Patient Responsibility :

The therapeutic process is a commitment of the providing agency and the patient . It is expected that patients will assume these responsibilities o the best of their ability. The patient will:

  • Adhere to Masterminds rules and regulationsas detailed in documents and communications.
  • Share to the best of their knowledge all required medical information and inform provider if there are any changes to the patients condition or associated risks
  • Follow the treatment plan as prescribed by the BCBA .
  • Inform the provider if they have any questions or concerns regarding their treatment and responsibilities.
  • Provide a safe and appropriate environment for therapy.
  • Attend and actively participate in the therapeutic process.
  • Be knowledgeable regarding their health insurance coverage and benefits and the associated costs
  • Be responsible to pay for services rendered as per their health insurance plan

Mastermind’s Responsibilities :

  • Mastermind maintains the privacy and security of protected health information (PHI). If a security breach occurs that may have compromised your protected health information (PHI), Mastermind will let you know.
  • You have the right to review all documents and amend or correct if there are inaccuracies..
  • Mastermind is legally required to report any suspicion of child abuse or neglect to the authorities. This is to prevent abuse and neglect for children and to ensure responsible handling of neglect and possible abuse in a timely manner to minimize ill effects on children.
  • Mastermind does not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
  • Mastermind is committed to the duties and privacy practices outlined in this document.